ahh99 Privacy Policy

ahh99 ("we," "us," "our," "the Company") operates the online gaming platform available at ahh99.vip ("the Platform"). ahh99 is the data controller responsible for personal data collected through the Platform, and operates under the oversight of the Philippine Amusement and Gaming Corporation (PAGCOR).

This Privacy Policy applies to all personal data processed by ahh99 in connection with your registration, account management, gaming activity, payment transactions, customer support interactions, and any other use of the Platform. This Policy is issued in compliance with Republic Act No. 10173 (the Data Privacy Act of 2012) and its Implementing Rules and Regulations as administered by the National Privacy Commission (NPC) of the Philippines.

For the purposes of this Policy, "personal data" means any information from which you can be directly or indirectly identified, including but not limited to your name, mobile number, email address, date of birth, financial account details, and device identifiers.

ahh99 collects personal data through three main channels: information you provide directly, information generated automatically by your use of the Platform, and information received from third parties.

Information You Provide Directly:

• Full legal name as it appears on your government-issued ID
• Philippine mobile number (used as your primary account identifier)
• Date of birth (used for 21+ age verification)
• Email address (for account notifications)
• Residential address in the Philippines
• Government-issued ID details (for KYC and AML compliance)
• Payment account details (GCash number, Maya number, bank account details for BPI/BDO/Metrobank)
• Source-of-funds documentation where required for AML compliance
• Communications sent to our support team via live chat or email

Information Collected Automatically:

• Device information (device type, model, operating system, browser type and version)
• IP address and general geolocation derived from IP
• Session data (login timestamps, session duration, pages visited)
• Game activity records (games played, bets placed, outcomes, balances)
• Transaction records (deposits, withdrawals, bonus redemptions)
• Cookie and tracking technology data (see Section 6)

Information from Third Parties:

• Identity verification results from licensed KYC/AML service providers
• Payment transaction confirmation data from GCash, Maya, and partner banks
• Fraud screening results from risk management service providers

ahh99 uses your personal data for the following purposes:

ahh99 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or fraud prevention obligations.

Under the Philippine Data Privacy Act of 2012, ahh99 processes your personal data on the following lawful bases:

• Contractual Necessity: Processing necessary to perform our contract with you — including account management, game provision, and payment processing.
• Legal Obligation: Processing required to comply with Philippine law, including PAGCOR regulatory obligations, Anti-Money Laundering Act (AMLA) requirements, and National Privacy Commission mandates.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement — where these interests do not override your fundamental rights.
• Consent: Where we process data for marketing communications or optional features, we will obtain your explicit consent and you may withdraw it at any time.

ahh99 does not sell your personal data. We share your information only in the following limited circumstances:

• Licensed Service Providers: KYC and identity verification providers, payment processors (GCash, Maya, partner banks), fraud screening services, cloud infrastructure providers, and customer support platform operators — all bound by strict data processing agreements.
• Game Software Providers: Licensed game studios (e.g., JILI, PG Soft, Evolution Gaming) receive only the minimum account and session data required to operate the game and record results.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where we are legally required to disclose information.
• Law Enforcement: Philippine law enforcement agencies where required by a valid legal order, subpoena, or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of substantially all assets, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

ahh99 uses cookies and similar tracking technologies on the Platform for the following purposes:

• Essential Cookies: Required for login session management, security token validation, and core Platform functionality. These cannot be disabled without affecting Platform operation.
• Performance Cookies: Collect anonymised data on how players use the Platform — page load times, error occurrences, navigation patterns — to help us improve performance.
• Analytics Cookies: Used to understand aggregate player behaviour and game preferences to improve our service offering.
• Security Cookies: Help detect and prevent fraudulent login attempts and suspicious account activity.

You can manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect Platform functionality. By continuing to use the ahh99 Platform after acknowledging this Policy, you consent to our use of cookies as described above.

ahh99 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:

• Account and KYC records: Minimum of five (5) years from account closure, as required by AMLA and PAGCOR regulations
• Transaction and gaming records: Minimum of five (5) years from the date of the transaction, as required by PAGCOR and AMLC
• Customer support communications: Three (3) years from the date of the communication
• Marketing consent records: Until consent is withdrawn, plus one (1) year
• Security and fraud logs: Two (2) years from the date of the logged event

Upon expiry of the applicable retention period, ahh99 will securely delete or anonymise your personal data unless a longer retention period is required by law or regulation.

ahh99 implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction:

• 256-bit SSL/TLS encryption for all data transmitted between your device and ahh99 servers
• Encryption of sensitive data at rest in our databases
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Multi-factor authentication for internal system access
• Regular security audits and vulnerability assessments
• Intrusion detection and real-time monitoring systems
• Secure data centres with physical access controls

In the event of a personal data breach that poses a risk to your rights and freedoms, ahh99 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected individuals without undue delay, as required by the Data Privacy Act of 2012.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ahh99:

To exercise any of these rights, contact ahh99's Data Protection Officer at [email protected]. We will verify your identity before processing any data rights request.

The ahh99 Platform is strictly for adults aged 21 years and above. ahh99 does not knowingly collect personal data from individuals under 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and return any deposits made.

If you believe a person under 21 has registered an ahh99 account, please contact us immediately at [email protected].

Some of ahh99's service providers — including game software providers, cloud infrastructure partners, and fraud screening services — may process your data in locations outside the Philippines. Where such transfers occur, ahh99 ensures that:

• The recipient country provides an adequate level of data protection, or
• Appropriate safeguards are in place through contractual data processing agreements that impose obligations equivalent to those under the Philippine Data Privacy Act, or
• The transfer is necessary for the performance of your contract with ahh99 (e.g., processing a game round hosted on an internationally located server)

You may request information about specific cross-border data transfers by contacting our Data Protection Officer.

ahh99 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. The effective date at the top of this page will be updated accordingly.

For material changes that significantly affect your rights or how we use your data, ahh99 will notify registered users via SMS or the contact details on their account prior to the change taking effect. Your continued use of the Platform after notification constitutes acceptance of the updated Policy.

We recommend reviewing this Privacy Policy periodically to stay informed of how ahh99 protects your personal information.

For any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the ahh99 Data Protection Officer:

If you believe ahh99 has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.